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Running a Home

Locks, Alarms And What Insurers Expect

Policies specify minimum security because it changes the probability of a claim, and cover can be affected when the specified measures are absent or not used.

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Home insurance documents contain security conditions that most policyholders skim. They are contractual requirements rather than suggestions, and they operate at the point of a claim.

Why insurers specify hardware

Insurers price risk from experience of what gets broken into. Certain lock types, door constructions and window fittings correlate with lower loss rates.

Rather than assess each house, they set minimum standards and ask questions at inception, which is faster and lets the policyholder confirm compliance.

The standards referenced are usually published specifications, so a lock either meets them or does not, and the answer is stamped on the product.

Conditions differ from questions

Information given when a policy is bought describes the property. A condition requires something to be done, such as locks being engaged whenever the home is unoccupied.

Failing a condition can affect a claim even where it had no bearing on the loss, depending on the wording and the applicable law, which differs by jurisdiction.

This is the source of the familiar problem of a claim declined because a window was left open, in a house where the intruder used the door.

Alarms create obligations of their own

Where an alarm is declared and a premium reduction given, the policy typically requires it to be maintained, set when the property is empty and repaired when faulty.

Monitored systems carry further requirements about the response arrangement and about notifying the insurer if the monitoring contract lapses.

A system installed after the policy started should be declared, because an undeclared change can complicate matters even when the change improves the risk.

Unoccupancy is the recurring trap

Policies limit continuous unoccupancy, after which cover is restricted or suspended, and the limit is shorter than most owners assume.

Extended travel, a property between tenancies, a second home or a house being renovated can all cross that line without anyone noticing.

Insurers will normally extend cover for a declared period, often with conditions about inspections and about the heating or water supply, which is a straightforward conversation in advance.

What security actually achieves

Most domestic burglaries are opportunistic and brief, and the practical effect of good hardware is to make entry slower and noisier rather than impossible.

Lighting, visibility from the street, secured side access and not leaving tools or ladders available address the same problem from a different direction.

The insurance dimension is a proxy for this. The measures a policy requires are the ones with the clearest record of changing outcomes.

Questions readers ask

How often should gutters be cleared?

At least annually after leaf fall, and more often where there are overhanging trees. It is the cheapest maintenance task with the largest downstream consequences.

Is an annual boiler service necessary for owner-occupiers?

It is a legal duty for landlords in many jurisdictions and generally optional for owners. Manufacturer warranties frequently require it, so check before skipping one.

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Anouk Wijnands
Contributing writer, The Property Decision

Anouk writes about buying, offers and how a chain actually holds together.

Also by Anouk Wijnands