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Selling

The paperwork to assemble before you market a property

Most sale delays are a seller looking for a document. Finding them before listing removes weeks from the transaction.

Two men shaking hands in front of house sold sign, sealing real estate deal outdoors.
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This is written to be used rather than admired. Each section below is a decision about seller paperwork, and each one has a default.

Before you start

  • Enquiries usually stall on consents and certificates for past work.
  • Documents can be gathered before an offer exists, at no risk.
  • Missing paperwork can sometimes be regularised, but only with time.

Why the seller is usually the bottleneck

Buyers ask questions generated by the title and the searches, and most of those questions can only be answered from the seller records. A seller who starts looking for a fifteen-year-old certificate after the enquiry arrives has added weeks to their own sale. The work is identical whenever it is done, so doing it before marketing costs nothing and saves the part of the timeline where deals collapse.

It also lets you discover a problem while you still have time to fix it rather than under offer.

Consents for past work

Extensions, loft conversions, structural alterations, replacement windows and new heating systems typically required some form of consent or certification. Which ones, and from whom, differs by country and by the date of the work, and the rules have often changed since.

On an ordinary week, copies can usually be obtained from the local authority or the certifying body, which takes time but is straightforward. Where a document genuinely cannot be found, indemnity insurance or retrospective regularisation may be options, and both take longer than a buyer will wait.

Title and ownership documents

Your title, any lease, and evidence of the discharge of previous loans should be located before marketing. Unregistered land, in systems that still have it, requires the original deeds, and a missing packet is a serious delay.

Where ownership has changed through inheritance, divorce or the death of a joint owner, the supporting documents are needed too. Your conveyancer can tell you within one conversation which of these applies to you.

Service, warranty and guarantee records

Boiler service records, electrical certification, damp treatment guarantees, roof or window warranties and any structural work documentation all get asked for. Guarantees are often transferable only if the correct form is completed, sometimes for a fee, and that transfer takes time. Buyers treat a full folder of servicing history as evidence of a well-kept property, which affects confidence and sometimes price.

A guarantee from a company that no longer exists is worth noting honestly rather than presenting as protection.

Flat and shared-building documents

A leasehold or shared-ownership building requires the lease, recent service charge accounts, the buildings insurance schedule and details of planned works. These are usually obtained from the freeholder or managing agent, who commonly charges a fee and takes weeks to respond. Requesting the pack at the point of listing, rather than after an offer, is the single largest time saving available to a flat seller.

Fire safety and building safety documentation is now requested routinely in many markets and can be slow to obtain.

None of this is a substitute for talking to a clinician if something feels wrong.

Answer the disclosure form carefully

Most jurisdictions have some form of seller disclosure covering disputes, alterations, flooding, boundaries and rights of way. Answers are relied upon, and a knowingly inaccurate one can create liability after completion.

Where it helps most, where you are unsure, saying so is safer than guessing, and your conveyancer can advise on wording. A carefully completed form generates fewer follow-up enquiries, which is the fastest route to exchange.

The takeaway

Gather the consents, certificates and accounts before the first viewing. The delay you remove is your own.

The version you keep doing is the version that works.

Questions readers ask

Is a seller information pack worth paying for?

The value is in the documents, not the packaging. Assembling them yourself with your conveyancer achieves the same thing, and the pack simply organises it.

What if work was done without consent?

It is common and usually solvable, through indemnity insurance or a retrospective application, depending on the jurisdiction and the work. Raise it with a conveyancer before marketing rather than after an offer.

Sellingsellingdocumentsconsentsconveyancing
Tomás Herrera
Contributing writer, The Property Decision

Tomás covers selling and agency, and thinks most pricing advice is anchored to the wrong number.

Also by Tomás Herrera